Account Deletion

Last Updated: May 12, 2026

This page explains how Aura Tarot users can request deletion of their account and associated app data.

Delete your account in the app

Open Aura Tarot and go to Settings -> Delete Account. This is the fastest way to delete your account.

Request deletion without the app

If you cannot access the app, send an account deletion request to support.cosmolabs@gmail.com from the email address associated with your Aura Tarot account.

Include the phrase Account deletion request in your message. If you used guest sign-in and do not have an email address on the account, include any details that can help us identify the account, such as your device platform and approximate account creation date.

What data is deleted

• Authentication account records tied to your Aura Tarot account.
• Backend account metadata, usage counters, reading event metadata, and subscription entitlement records tied to the account.
• Locally saved readings and local profile data when deletion is completed from inside the app.

What may be retained

Some transaction records, fraud-prevention records, crash logs, or records required for legal, tax, billing, security, or dispute-resolution purposes may be retained for the period required by law or platform policy.

Processing time

In-app deletion is processed immediately when the request succeeds. Email deletion requests are reviewed and processed as soon as reasonably possible after account ownership is verified.